Seattle Office Saves $500k When AlertAQ™ Catches Broken Pipe
A 20-story office tower in the heart of downtown Seattle, WA defies water damage when AI-powered leak detection system, AlertAQ™ detects flood in rooftop mechanical room.
Insurance provider recommends AlertAQ™
A property management company that oversees several office buildings in Seattle was advised by their insurance company, who is a partner of Alert Labs, to install the AlertAQ™ water leak detection system for three of its office tower buildings.
Strategic placement of sensors
Water leak detectors were placed in high-risk areas.
- Risers
- Boilers
- Kitchen sinks
- Fridge water lines
- Laundry
- Mechanical
- Electrical
Within nine months of installation, one of the buildings, a 200,000 SF commercial facility, received an especially important water leak phone call.
Leak phone call saves the day
On August 18 at 3:21 p.m. PDT, the assistant property manager on duty received a phone call from AlertAQ™. An automated voice informed them that a flood had been detected in the mechanical room roof pump. As it was a Sunday, the building was unoccupied and the only way the property manager would have been able to discover the leak was thanks to the phone call from AlertAQ™.
When the management team arrived at the rooftop mechanical room, they discovered that a pipe had burst and water was gushing out onto the floor. The water supply was quickly turned off and minor repairs were carried out—all before any tenants knew there was even a problem. Left unchecked, the water would have continued to pour out onto the floor and down to the lower floors causing massive top-down water damage.
If it wasn't for the AlertAQ™ platform contacting us about the leak, we wouldn't have caught it in time and it would have been a major problem. We absolutely love this technology! Alert Labs tech is making a difference at our buildings.
— Assistant Property Manager
The property management company continues to protect its buildings with the Alert Labs water leak detection system.
Insurtech minimizes water loss
This building and property management company are just one of the thousands of beneficiaries of the Alert Labs water leak detection system that has rewarded insurance companies with a 40× ROI and savings exceeding $100 million in water damage.
