Alert Labs is now an officially accredited business with the Better Business Bureau achieving the highest rating of A+. The rating is based on 13 factors that cover areas such as consumer complaint resolution, transparency of business practices and holding up-to-date licenses.  

"Becoming BBB accredited is a more formal way of communicating to our customers that we stand behind our products and services," said Ruth Casselman, Co-founder of Alert Labs. "It is very important that our customers know they can trust their homes, multi-residential, and other properties with our smart sensors," she added.

About the better business bureau

Founded more than 100 years ago, The Better Business Bureau is an organization that creates, "an ethical marketplace where buyers and sellers trust each other." The BBB requires that participating companies meet high ethical standards and maintain open and fair business practices with the public.

Alert labs smart sensors

Alert Labs makes smart sensors that protect property from water damage and generate cost savings for utilities. Its Flowie water sensor has been installed on thousands of water meters across Canada and the United States detecting expensive leaks and floods for customers like Paul Kondakos and charities like the House of Friendship.