JOIN THE TEAM

Did you know?

By analyzing water data gathered by our easy-to-use sensor networks, in 2020, Alert Labs saved 1 Billion gallons of wasted water, and stopped 17.9 Million pounds of CO2e from entering the atmosphere.

What kinds of activities will you do as a Front-End Software Developer?:

As a front-end software developer, you’ll help take our cloud platform, and our user interfaces in particular, to the next level. You’ll work with our user experience lead and other stakeholders to design new components, pages, and features. You’ll implement these designs in collaboration with other team members. All of our developers write testable, efficient code using modern frameworks.

Alert Labs is currently migrating from Angular.js to React and Typescript. By joining the team now you'll help reimagine core features as well as add exciting new ones.

Responsibilities:

• You take full ownership for successfully executing projects:
  • Collaborate with product management and other stakeholders to develop detailed requirements
  • Develop written designs, including software architecture, and work plans
  • Get the project done, hands-on and with other team members
• You provide guidance to other developers in the context of projects you are leading
• You analyse problems and synthesize solutions applying both technical skill and consideration of the business case.
• You will be joining a full-stack team and contributing full-stack, but your specialty is the front-end/presentation layer.

Must Haves:

• Undergraduate degree in computer science/engineering plus 3 years of professional experience, or equivalent.
• Past experience and success with front-end development of web applications in a team environment.
• Strong computer science fundamentals including data structures and algorithms, OOP, databases, and/or distributed systems.
• Comfortable learning new technologies and choosing the right tool for the job.
• Communicate effectively with people in different roles. You are open to learning and to mentoring.

Nice to Haves:

• A flair for UI design and an understanding of how users think about the system
• Success in leading projects or a team
• Experience with Typescript, Node.js, and React
• Successful experience with automated testing (unit and system) for front-ends. You know how to keep quality high and still ship code quickly

In this role, you'll be working directly with:

• Dan Urquhart is responsible for our cloud platform. Dan is a Professional Engineer who has been leading software teams for 15 years and holds several patents. In his spare time, Dan has written several articles for new developers and leaders.
• Curtis VanderGriendt leads Product and UX. Curtis has grown UX into a collaborative and integrated process with development teams at multiple companies. He’s interested in helping teams deliver significant value to the business through scalable design systems, reusable components, and involving developers early and often in the design process.
• Aditi, Andy, Davidson, Jason, Justin, Gabriel, Riley and William - meet the team.

What is Data Science at Alert Labs?

As a member of the data science and analytics team, you will apply data science and software development to help solve real-world problems and reduce the environmental impact of infrastructure throughout North America.

Alert Lab has a fleet of IoT devices monitoring everything from water flow rates to the pressure levels in air-conditioners. The analytics team is responsible for turning this raw data into actionable insights for our customers and internal stakeholders. Help more accurately detect leaks in large buildings, or predict when an air conditioner is failing.

Did you know? By analyzing water data gathered by our easy-to-use sensor networks, in 2020, Alert Labs saved 1 Billion gallons of wasted water, and stopped 17.9 Million pounds of CO2e from entering the atmosphere.

What kinds of activities will you do as a Data Science Developer?

You will be responsible both for researching new approaches and developing production code to take our analytics systems to the next level. You aren’t afraid to work from first-principles but you are also familiar with a wide range of established techniques from simple regressions to machine learning. You know how to apply these techniques in new domains. You are also excited to take your inventions out of the lab and turn them into production software.

Responsibilities:

• Take ownership for successfully executing analytics projects:
  • Identify gaps, generate and test hypotheses
  • Develop written designs, including software architecture, and work plans
  • Get the project done, hands-on and with other team members
• Analyse problems and synthesize solutions applying both technical skill and consideration of the business case. You can push the boundaries and develop novel solutions.

Must Haves:

• At least 2 years of professional software development experience
• Know how to tackle complex problems systematically, balancing the explore-exploit tradeoff not only in your code but in your own approach.
• Ability to communicate effectively with people in different roles. You are open to learning and to mentoring.
• Strong computer science fundamentals including data structures and algorithms, databases, and/or distributed systems

Nice to Haves:

• Experience deriving actionable information from noisy real-world data (eg. IoT sensors, machine vision, robotics)
• Undergraduate degree in Software Engineering or Computer Science
• Comfortable in Python and in a lower-level language such as C++
• Experience developing and validating software that is both cutting-edge and production-ready

Want a guaranteed interview?

Take our online coding challenge. This challenge consists of two coding questions that should take about 30 minutes each. If your code passes all test cases, you are guaranteed an interview with the hiring manager, even if you need to "retry" a submission.

Note that to apply you must be resident and be eligible to work in Canada. For faster reply, also email jointheteam@alertlabs.com with the job title as the subject, your resume, and a note that you completed this challenge.

At Alert Labs, we are passionate about saving natural resources, protecting our customers’ properties from water damage, and improving the operational efficiencies of cities, school boards, restaurants, and insurance companies.

Alert Labs is building affordable, simple to deploy and reliable sensor networks targeted at protecting our customers’ homes and businesses. We bring the benefits of IoT to customers of all technical levels. By being thoughtful and elegant in our design, our products are friendly and easy for anyone to use.

We need you to be excellent at engaging and closing new customers and partners, but, most importantly, we need you to share our vision of how simple-to-use technology can transform the way properties and businesses are managed; all while saving wasted water and energy.

You will work closely with our engineers and scientists to identify new products and features that our customers will love. You will align your efforts with our marketing and customer care teams to ensure that our message reaches the right customers. Our team is comprised of enthusiastic professionals trying to save the world one leak at a time. Last year, Alert Labs technology and data analytics saved 1 billion gallons of wasted water and stopped 17.9 million pounds of CO2e from entering the atmosphere.

What are the kinds of activities that you will do?

• Provide onboarding and after-sales support to ensure our customers’ solutions are set up in the best way to support their unique business needs. Build customer loyalty, satisfaction, and to nurture deeper product adoption.
• Educate customers about our products, services, and related utilities to empower them to make decisions based on the information that we provide
• Provide demos of products and solution to sales leads
• Act as the primary point of contact for key accounts
• Be a champion for existing customers in order to keep our customers engaged and happy; show customers professional love and respect
• Work with our Customer Care team to resolve customer questions
• Identify expanded sales opportunities with existing clients
• Create targeted proposals and presentations, prepare and conduct quarterly business reviews
• Identify and monitor KPIs to ensure customer satisfaction

What skills are important to us?

• 2-5 years of account management, customer service, or inside/retail sales experience
• A genuine desire to interact with our customers to ensure they are getting the most out of our products.
• Proactive anticipation of future customer demand - You should have your finger on the pulse of how our actions/features will impact customers BEFORE it happens.
• Excellent written communication/presentation skills and ability to build relationships
• Background in insurance, restoration, plumbing, sales/retail is a bonus

At Alert Labs, we are passionate about saving wasted water and energy, protecting our customers’ properties from water damage, and improving the operations of Property Managers, REITs, condos, and school boards.

Since 2014, Alert Labs has been innovating in the IoT (Internet of Things) space. We design and manufacture our simple to deploy sensor networks targeted at protecting our customers’ properties.

In 2020, Alert Labs saved 1 billion gallons of wasted water, and stopped 17.9 million pounds of CO2e from entering the atmosphere.

We offer a flexible work schedule that allows you to maintain a healthy work/life balance without sacrificing your personal life or delivering ordinary products. We value results, not hours worked. We believe that innovation comes from every member of the team and that the best designs combine technical skills with creativity to achieve great results. We provide an open environment that will allow your job to grow with you.

As the Marketing Programs Manager, you will design and execute on B2B partner and channel marketing activities and public relations strategies for Alert Labs. Our ideal candidate has hands-on experience developing integrated B2B marketing campaigns and programs designed to drive demand and build pipeline for revenue growth. Reporting to the Director of Marketing, you will work closely with the team to target specific audiences and create impactful content, events, campaigns and programs to grow interest in, and sales of, Alert Labs’ solutions. As a key point of contact between Alert Labs and our Channel Partners, you will develop marketing resources, programs and messaging to support new partner launches and continued partner growth.

Alert Labs is a wholly-owned subsidiary of Watsco, Inc – the largest HVAC distributor in North America. Watsco’s revenue in 2020 was $5.1 Billion USD, and it is publicly traded on the NYSE (WSO).

What will you do?

• Plan, create, and execute traditional and digital marketing programs and campaigns, including advertising, website, public relations, social media, brochures, emails, events, promotional and sales campaign materials, and displays.
• Develop and execute marketing strategies and promotions to activate, enable and support Sales team and channel partners to close sales and maximize revenue opportunities.
• Plan and implement demand and lead generation initiatives including email campaigns, partner programs, digital and in-person events, blogs, downloadable content, advertising and PR campaigns, etc. supported by targeting and segmentation strategies to improve conversion performance and brand awareness.
• Contribute to an editorial calendar, writing regular content marketing collateral (social media, blogs, newsletters, email, etc.) for assigned channels.
• Develop product marketing and value prop messaging, along with associated marketing assets.
• Develop metrics to measure success of initiatives, analyzing past campaigns for lessons learned and areas for improvement.
• Event management, including trade shows, launch events, etc. This may include sourcing and liaising with venues, setup/take down, securing promotional materials, preparing speaking points for booth staff, preparing spokespeople for speaking engagements, etc.
• Maintain ongoing understanding of competitive product positioning, messaging, and strategies.
• Work closely with the graphic design and web team to create engaging and impactful collateral and with partners, marketing, customer service, and sales teams to ensure messaging and materials are consistent and on brand.

What skills do you need?

• Post-secondary education, or equivalent experience, in marketing, business, or communications
• Strong (really strong!) writing and proofreading skills
• Solid understanding of product and channel marketing best practices and strategies
• Promotional writing experience, and the ability to clearly communicate complex concepts to multiple audiences
• Experience building business relationships with executive level and channel partner contacts

Note: Writing samples (articles, blogs, press releases, newsletters, etc.) and/or sample marketing plans should be shared as a part of your application to this role.

At Alert Labs, we are passionate about saving wasted water and energy, protecting our customers’ properties from water damage, and improving the operations of Property Managers, REITs, condos, and school boards.

In 2020, Alert Labs saved 1 billion gallons of wasted water, and stopped 17.9 million pounds of CO2e from entering the atmosphere. Check out our many customer successes here.

We offer a flexible work schedule that allows you to maintain a healthy work/life balance without sacrificing your personal life or delivering ordinary products. We value results, not hours worked. We believe that innovation comes from every member of the team and that the best solutions combine technical skills with creativity to achieve great results. We provide an open environment that will allow your job to grow with you.

As the Marketing Automation Manager (Pardot), you will be responsible for taking Alert Labs marketing automation programs to the next level. You will use your Pardot skills and knowledge of marketing operations and automation best practices to ramp up automation tools and processes, automate and streamline repeat tasks, plan and execute new marketing automation projects, and routinely monitor, manage and report on program metrics and the health of the prospect database. Reporting to the Director of Marketing, you will work closely with the Marketing, Business Development and Sales teams to identify new ways to evolve and improve sales and marketing automation efforts to grow interest in, and sales of, Alert Labs solutions.

Alert Labs is a wholly-owned subsidiary of Watsco, Inc – the largest HVAC distributor in North America. Watsco’s revenue in 2020 was $5.1 Billion USD, and it is publicly traded on the NYSE (WSO).

What will you do?

• Maintain and improve Alert Labs marketing automation platform (Pardot) and prospect database.
• Support the Marketing, Business Development, and Sales teams by automating repeatable processes, and reporting on the health of our lead database and automation programs.
• Work with internal and external stakeholders to translate sales and marketing objectives into actionable, scalable and repeatable activities and programs within Pardot and Salesforce.
• Develop automated lead nurture workflows, including customized email drip campaigns for targeted customer segments, aligned to lead and sales funnel stages and lead activities.
• Partner with Content Marketing, Graphic Design and Web teams to create lead capture forms, email templates, high converting landing pages, and other digital media assets.
• Support the set up and automation of webinars, live and on-demand, and other digital events.
• Proactively identify opportunities to improve the effectiveness of marketing campaigns, nurtures, lead scoring, and demand creation through in-depth reporting and A/B testing.

What skills do you need?

• Direct experience setting up and managing Pardot, connected to a Salesforce CRM, ideally in a B2B environment
• Experience working with automated/nurture campaigns from concept to execution, including ongoing tracking, A/B testing, and integrating steps with Sales
• Experience setting up and reporting on marketing metrics, including campaign attribution tracking and ROI.
• Experience collaborating effectively with internal and external stakeholders on complex projects
• Excellent analytical and project management skills
• A can-do attitude and ability to problem solve and learn quickly
• Hard-working, passionate about marketing technology and an excellent communicator

Bonus points for:

• Pardot and/or Salesforce certifications
• Data analytics expertise, including setting up reporting, dashboards, and data mining
• Knowledge of integrations with Zapier, Calendly, Zoominfo, Zoom, etc.
• Digital and content marketing experience
• Digital event management experience

Some Additional Benefits:

• We are located in vibrant and fun downtown Kitchener, beside an LRT stop (when we’re not in a pandemic!)
• We have regular happy hours (wide range of options) and a kitchen stocked with free snacks and drinks
• We offer a benefits package that starts on your first day and have a very flexible vacation policy

At Alert Labs, we are passionate about saving wasted water and energy, protecting our customers’ properties from water damage, and using technology to improve the operations of property managers, REITs, condos, and school boards.

In 2020, Alert Labs saved 1 billion gallons of wasted water, and stopped 17.9 million pounds of CO2e from entering the atmosphere, and we’ve already exceeded that positive impact in 2021. Check out our many customer successes here.

We offer a flexible work schedule that allows you to maintain a healthy work/life balance without sacrificing your personal life or delivering ordinary products. We value results, not hours worked. We believe that innovation comes from every member of the team and that the best solutions combine technical skills with creativity to achieve great results.

As our Human Resources Business Partner, you will be responsible for our people and their growth and their ability to thrive. You will manage the processes and tools that support our people. You will support the people (the leaders!) that manage our people. You will be a trusted advisor to our leadership team, and a committed champion for diversity and inclusion. At Alert Labs, we genuinely believe that we can only succeed and thrive when our people are properly supported, both as employees and as complex and wonderful humans.

Alert Labs is a wholly-owned subsidiary of Watsco, Inc – the largest HVAC distributor in North America. Watsco’s revenue in 2020 was $5.1 Billion USD, and it is publicly traded on the NYSE (WSO).

What will you do?

• Leading our HR initiatives including talent acquisition and retention, learning and development, employee engagement, compensation and benefits, talent management, and contributing to financial planning for the department
• Driving a successful talent management cycle, from new hire orientation to performance management to career progression and/or employee exits
• Coaching leaders on long-term goals around business and people development, including succession planning and talent growth
• Leading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture
• Using sound judgement, people and business acumen and practical experience to support the development and implementation of initiatives such as organizational design, change and communication strategies
• Recognizing barriers to success and driving proactive solutions to build a high-performance environment with a focus on coaching and mentoring leaders and high potential employees
• Valuing and demonstrating a commitment to diversity and inclusion; championing all diversity matters appropriately and communicating issues and solutions across the organization
• Maintaining a knowledge of industry trends and making recommendations to senior leadership for positive evolution of organizations policies, procedures and practices

What skills do you need?

• A genuine, compassionate, and driven professional demeanor
• 3-5 years of experience in a hands-on Human Resources role
• Exceptional interpersonal skill, with the ability to confidently interact with team members and leaders
• Excel verbal and written communication skills
• Strong problem-solving and conflict resolution skills
• Passion for coaching leaders by sharing hands on and strategic input, discernment, and advice
• HR designation preferred

Some Additional Benefits:

• We are located in vibrant and fun downtown Kitchener, beside an LRT stop (when we’re not in a pandemic!)
• We have regular happy hours (wide range of options) and a kitchen stocked with free snacks and drinks
• We offer a benefits package that starts on your first day and have a very flexible vacation policy