Remote Air Conditioning Monitoring Easy with Sentree Smart Sensor

by Support Team October 10, 2018

Remote Air Conditioning Monitoring Easy with Sentree Smart Sensor

Alert Labs' newest smart sensor, Sentree, was jointly developed with Watsco Inc.,

and helps HVAC Contractors proactively diagnose air conditioning problems


Service calls will never be the same again. Gone are the days of responding to air conditioning problems without the right information or tools. Today, Alert Labs announced their newest smart sensor - the Sentree A/C monitoring system. Sentree is designed for the remote monitoring of air conditioning systems from anywhere in the world. HVAC service providers and their homeowner customers can have peace of mind knowing the air conditioning unit is operating normally, and that Sentree will send proactive alerts when unusual activity occurs; helping to identify problems and enabling service teams to provide more efficient maintenance and repairs.


Sentree was jointly developed between Alert Labs and Watsco, Inc. (NYSE: WSO), the largest HVAC distributor in North America with over 250,000 contractors, 568 locations, and $4.3 billion USD in revenue in 2017. Watsco, Inc. recently acquired Alert Labs Inc. to further advance the technology strategy supporting their HVAC contractors. 


easy to deploy and manage



Sentree can be installed in less than 10 minutes by a trained service technician. Additionally, the intuitive alerts about temperature, compressor and refrigerant leaks, liquid and vapor line blockage provide time savings and enable efficient services calls for technicians since they know about the problem before they arrive onsite. Alerts are sent to assigned technicians and homeowners through email, SMS and in-app notifications. 

“The Sentree A/C monitoring system gives HVAC technicians the information they need before visiting the home to fix a problem,” said George Tsintzouras, CEO, Alert Labs. “This makes it easier for them to provide great service to their customers, as well as increase revenue through maintenance programs.”


reliable connection. reliable data.

As with other Alert Labs sensors, Sentree uses a cellular network and does not require a separate data plan agreement, on-site internet or WiFi connection. The Dashboard, for computer and mobile devices, provides service teams with access to detailed data and analytics about overall performance. Homeowners see that their air conditioning unit is online and operating, and have comfort knowing that should something unusual happen, their service provider will be notified by the Sentree system.

Sentree smart sensor for air conditioner diagram

Sentree monitors temperature, current and vapor lines

sentree features

  • Installs in less than 10 minutes
  • Provides 24/7 real-time remote monitoring of air conditioning system health
  • Sends alerts about temperature, compressor valve leak, refrigerant leak, liquid and vapor line blockage, and more
  • Enables service teams to do proactive maintenance and repairs

    growing suite of smart sensors


    IoT sensors prevent damage and lower operating costs for facility managers


    Sentree joins a growing suite of smart sensors that include the Flowie smart water flow sensor and Floodie companion flood sensor. These water sensors provide real time water use monitoring, and leak and flood protection. Customers who have installed Flowie and Floodie have reduced water use by an average of 18% - 23% and prevented thousands of dollars in water damage. This fall, Alert Labs will also launch, Sumpie, the world's first predictive sump pump sensor. 

    To learn more about Sentree and book a demo, visit our website

    Alert Labs will be showcasing Sentree Service World Expo, Booth #504, October 10-11, 2018 at Caesars Palace, Las Vegas.

    About Alert Labs

    Alert Labs Inc. is a software, hardware, and IoT technology firm in Kitchener, Ontario, Canada. The experienced team designs and manufactures a suite of smart sensors that are on the cutting edge of property protection. These easy-to-use sensors use a cellular connection to provide real-time monitoring and 24/7 alerts with powerful analytics to reduce utility bills, property damage and repair costs for residential and commercial properties. The company partners with property managers, insurance companies, municipalities, schools and other organizations throughout North America.

    Facebook: @alertlabsinfo
    Twitter: @alertlabsinfo
    LinkedIn: Alert Labs Inc.
    Instagram: @alertlabs

    Media Contact
    Ruth Casselman
    COO & Co-founder
    Alert Labs
    Media Kit

    Support Team
    Support Team


    1 Response

    Tim Young
    Tim Young

    November 28, 2018

    Does the Sentree Smart Sensor work with heat pumps?

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