Rapid Leak Detection Prevents Major Water Damage in Illinois Office Tower

April 28, 2025

Alert Labs water leak sensors and AlertAQ™ water intelligence platform platform swiftly detected a fire sprinkler leak in an Illinois office tower, preventing extensive damage and showcasing the value of proactive water monitoring.

The AlertAQ™ system proved invaluable. Without it, we could have faced catastrophic damage to our electrical systems and significant tenant disruption.

- Chief Engineer

Stats

  • $150,000 saved in potential water damage
  • 6 months payback
  • 40× ROI for insurance partners

Alert Labs Water Leak Detection: A Critical Line of Defense

A property management company in Illinois wanted to protect against water damage at an 11-story office tower with state-of-the-art facilities and various commercial tenants. Alert Labs water leak detection system and AlertAQ™ water intelligence platform were installed in critical areas throughout the building. These cellular-connected devices provide reliable, realtime alerts—bypassing potential WiFi limitations in remote areas like electrical rooms.

Averting Disaster: The AlertAQ™ System in Action

On February 15 at 1:44 AM, a Floodie flood sensor and water leak detector detected water in the 11th floor electrical room. The AlertAQ™ platform immediately sent alerts to the facility team. The source was identified as a faulty connection on the fire sprinkler system. Thanks to the early warning, the team contained the flood quickly, limiting damage to minor carpet and ceiling tile issues.

An automated phone call from the AlertAQ™ platform helped the building team minimize water damage.

Water damage originating from upper floors poses a significant threat to office buildings. Faulty fire sprinkler systems can release large volumes of water quickly, potentially affecting multiple floors and damaging expensive equipment, electrical systems, and tenant property.

We’ve decided to expand our water leak detection coverage after the Alert Labs system detected this leak.

- Chief Engineer

Insurance and Alert Labs: A Powerful Partnership

Alert Labs solutions are revolutionizing risk management for insurance companies. By preventing major water damage incidents, these systems significantly reduce claims. The 40× ROI reported by insurance partners underscores the financial impact of proactive leak detection in commercial properties.

Get more information on how to protect your commercial properties from water damage.