We’ve provided some additional materials to help you get started with Sentree, as well as marketing materials from your distributor to help you sell Sentree to your customers. Once you’re ready, log in to the dashboard below and regsiter your first device. From there, you’ll be able to add properties, and invite technicians as members.
VIDEOSVIDEOS
ONBOARD TEAM MEMBERSONBOARD TEAM MEMBERS
Now that you have registered your company, click the link below to learn how to onboard your team members.
BROCHURES & MARKETINGBROCHURES & MARKETING
We have a number of resources for your business to promote Sentree, including:
Brochures
Installation Guides
Product Sheets
Case Studies
FAQ Links
Product Images
FREQUENTLY ASKED QUESTIONSFAQS
Will Sentree work at a commercial property?
No, Sentree can be installed on residential air conditioners only.
How is the Sentree A/C monitoring system installed?
Sentree must be installed by a professional HVAC service technician. Installation takes about 10 minutes.
What if the cellular signal is weak?
Extension antennas are available to order on our website. They easily attach to Sentree and improve cellular signal connection.
Will Sentree work on heat pump units?
Yes. It is the same installation for both straight cool and heat pumps.
Does Sentree work with all types of air conditioners?
Sentree can be installed on most residential central air conditioners. Use the Contact Form if you have questions about a specific model.
What is the Dashboard? How do I see the data for the A/C unit?
The Alert Labs Dashboard is a website where you can see the data and analytics, and a summary of alerts for each sensor (temperature, current and pressure). You can monitor more than one Sentree system on your secure dashboard. You can also change alert preferences and settings, as well as add/remove systems and users.
Will Sentree affect the manufacturer’s warranty on my air conditioning unit?
The Sentree A/C monitoring system uses non-invasive sensors to detect pressure, temperature and current. It does not modify the electrical systems on your air conditioning unit, and does not require any plumbing in or cutting of the refrigerant lines. Therefore, it should not affect the manufacturer’s warranty. For more information, please contact your HVAC contractor.
